Search found 13174 matches

by FTMSupport
Thu May 31, 2018 8:32 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: catcher interference
Replies: 4
Views: 176

Re: interference

In Play -> Catch Obstruction to score it in iScore.

Batter is awarded first base and it is not treated as an At Bat (treated more like a Walk for stats purposes).
by FTMSupport
Wed May 30, 2018 3:44 pm
Forum: Issue Reporting [Baseball]
Topic: Players name and numbers changing iPad (open)
Replies: 28
Views: 831

Re: Players name and numbers changing

You can either just post your customer ID in here, or you can email our support email folks at support@iscoresports.com. If you email support, please include a link to this thread as well so the folks in support know what this is in reference to.
by FTMSupport
Tue May 29, 2018 7:42 pm
Forum: Issue Reporting [Baseball]
Topic: Parents and Fans can not find or see games
Replies: 39
Views: 991

Re: Parents and Fans can not find or see games

When you tap the "3 bar icon" in the upper left, what version does it say you are running at the bottom of the screen that appears? What specific type of device (iPhone 7? iPhone 8? iPhone X?) and version of iOS are you running? If we can reproduce the issue you are having we can fix it, but have no...
by FTMSupport
Tue May 29, 2018 3:03 pm
Forum: Issue Reporting [Baseball]
Topic: Parents and Fans can not find or see games
Replies: 39
Views: 991

Re: Parents and Fans can not find or see games

If you just open the iScore Central app, you will see this (which is whatever games are currently the "top viewed" by iScore users):

http://iscoresports.com/bcl/sc1.jpeg

When clicking the link you sent above, it opens straight to the game which looks like this:

http://iscoresports.com/bcl/sc2.jpeg
by FTMSupport
Tue May 29, 2018 1:45 pm
Forum: Issue Reporting [Baseball]
Topic: Parents and Fans can not find or see games
Replies: 39
Views: 991

Re: Parents and Fans can not find or see games

If there are any parts of the app that are not reliable, we definitely want to get those addressed. When clicking the link you supplied on a computer, it opens up to the Web Viewer (as expected). When clicking the link on an iPhone here, it opens up to the iScore Central app and goes to the game spe...
by FTMSupport
Tue May 29, 2018 11:26 am
Forum: Issue Reporting [Baseball]
Topic: Parents and Fans can not find or see games
Replies: 39
Views: 991

Re: Parents and Fans can not find or see games

If you can paste a link here from one of the emails, we can take a look to see what is going on. We do force mobile user to use the iScore Central mobile application now to view games from a mobile device, but that should be the only difference. And it sounds like you have an iScore Team Website, so...
by FTMSupport
Mon May 28, 2018 10:41 am
Forum: Enhancement Requests [Baseball]
Topic: Coach Pitch
Replies: 8
Views: 1263

Re: Coach Pitch

You can turn coach pitch on/off as the game progresses. So after 3 players are walked, turn on coach pitch. At the start of an inning, turn it off if it was on.
by FTMSupport
Sun May 27, 2018 9:05 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Help - How do you discover game after start time
Replies: 2
Views: 83

Re: Help - How do you discover game after start time

The "Discover" functionality only lists "upcoming games". In the future, be sure to discover the game prior to start time... you can always begin scoring later, but you can not discover a game after it has begun.
by FTMSupport
Fri May 25, 2018 3:16 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Importing Teams and Sync Games w SiPlay App (Feature request in Beta - coming soon)
Replies: 41
Views: 3892

Re: Importing Teams and Sync Games w SiPlay App (Feature request in Beta - coming soon)

Asked to have "Aboite Softball League" added to the Beta. With this being a holiday weekend, it may not happen until Tuesday, but the request is queued up.
by FTMSupport
Fri May 25, 2018 10:25 am
Forum: Issue Reporting [Baseball]
Topic: Twitter issue on Android?
Replies: 6
Views: 226

Re: Twitter issue?

What version number of iScore are you running on your Android device, and what kind of device is it?