Search found 13090 matches

by FTMSupport
Fri Apr 13, 2018 8:20 am
Forum: Issue Reporting [Baseball]
Topic: Score Card won't update after edit
Replies: 9
Views: 106

Re: Score Card won't update after edit

This really sounds like a "caching" issue on the device. Like the PDF viewer is not looking to see if the PDF file was updated and is just displaying the old version of the file even after it is updating. And then after some period of time, it is reading the file from storage again. We would again s...
by FTMSupport
Thu Apr 12, 2018 7:26 am
Forum: Issue Reporting [Baseball]
Topic: Missing MLB players for substitution
Replies: 14
Views: 136

Re: Missing MLB players for substitution

If you go to the Settings app on your Android and select Display -> Font, what do you have set as the Font Size on your device?
by FTMSupport
Thu Apr 12, 2018 7:22 am
Forum: Issue Reporting [Baseball]
Topic: Missing MLB players for substitution
Replies: 14
Views: 136

Re: Missing MLB players for substitution

We download the 40 man roster because sometimes players are moved from 40 man to 25 man after we get our data feed and have found that by over-including players on the roster we don't run into the issue of a player not being listed in one of these late day moves. This is the first time we have heard...
by FTMSupport
Wed Apr 11, 2018 1:51 pm
Forum: Questions and Answers
Topic: Android audio question
Replies: 4
Views: 51

Re: Android audio question

Can you tell us specifically what those devices are and what version of Android you are running so we can try and reproduce with the same configuration?
by FTMSupport
Wed Apr 11, 2018 1:50 pm
Forum: Issue Reporting [Baseball]
Topic: Score Card won't update after edit
Replies: 9
Views: 106

Re: Score Card won't update after edit

That is interesting. You may want to try installing a different PDF viewer on your device. With Android, we write the PDF to the file system and then launch an action to open whichever PDF viewer you have installed. Perhaps the one you have is opening a cached version of the PDF file. If you go to G...
by FTMSupport
Wed Apr 11, 2018 12:22 pm
Forum: Questions and Answers
Topic: Android audio question
Replies: 4
Views: 51

Re: Android audio question

If it is not continuing the play by play as well, then that is a new issue... either specific to your device or because of a newer Android update. We will look into this.
by FTMSupport
Wed Apr 11, 2018 12:21 pm
Forum: Enhancement Requests [Baseball]
Topic: Print Scorecard without pitch location
Replies: 2
Views: 42

Re: Print Scorecard without pitch location

If it is ink you are concerned with, you can print a PDF without printing that page - usually there is an option to say which pages you would like to print.
by FTMSupport
Wed Apr 11, 2018 8:18 am
Forum: Issue Reporting [Baseball]
Topic: Score Card won't update after edit
Replies: 9
Views: 106

Re: Score Card won't update after edit

You can try using the "Recalc" option when viewing the stats for the game. That should recalculate everything about the game, and then viewing the scorecard should be updated as well.
by FTMSupport
Wed Apr 11, 2018 8:08 am
Forum: Enhancement Requests [Baseball]
Topic: Jump to spot in the game on the ScoreCast
Replies: 3
Views: 45

Re: Jump to spot in the game on the ScoreCast

There is not a way to jump to a specific spot. You can scroll through the Play by Play, but there is not a way to jump to specific places. It is a good idea though and we will add it to our enhancement list. Thank you.
by FTMSupport
Wed Apr 11, 2018 7:34 am
Forum: Enhancement Requests [Baseball]
Topic: iScoreCast App Deep Link
Replies: 8
Views: 130

Re: iScoreCast App Deep Link

The emailed game links should be taking you straight to the game in iScore Central. This request was slightly different than that - this request was about taking you straight to a list of games for a team. Do you have an emailed game link that is not taking you straight to the game? Which type of de...