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by FTMSupport
Wed Jun 21, 2017 9:45 am
Forum: Issue Reporting [Baseball]
Topic: Team stats are wrong for player who also plays on opponent team (android only) (answered, future.fix)
Replies: 25
Views: 395

Re: Stats are really strange for player

Here are the steps we are doing with your data:

1. Team Manager
2. Select Bombers
3. Select Team Stats

When we view the team stats for the Bombers like this, we see Cody Wilson with 1 Game, 4 PA, 4 AB, 1H, etc....

Are you saying you are seeing something different with the same steps?
by FTMSupport
Wed Jun 21, 2017 9:36 am
Forum: Issue Reporting [Baseball]
Topic: Team stats are wrong for player who also plays on opponent team (android only) (answered, future.fix)
Replies: 25
Views: 395

Re: Stats are really strange for player

When we look at the Bombers Team Stats, we see Cody Wilson played one game for them with a hit in 4 at bats. Can you tell us what is wrong about that?
by FTMSupport
Wed Jun 21, 2017 8:59 am
Forum: Issue Reporting [Baseball]
Topic: Team name missing in Discovered Game from SI Play (pending @support follow up )
Replies: 14
Views: 273

Re: Team name missing in Discovered Game from SI Play (Support help needed)

With the Discover Game from SI Play, do you have the actual rosters for both home + visitor teams in SI Play (i.e. was it scheduled as a LEAGUE game?), or is it only the roster for "your" team, and the opponent was created as a "write in opponent" where you just enter the name of...
by FTMSupport
Wed Jun 21, 2017 8:56 am
Forum: Issue Reporting [Baseball]
Topic: Team stats are wrong for player who also plays on opponent team (android only) (answered, future.fix)
Replies: 25
Views: 395

Re: Stats are really strange for player

If you can do an Options -> Export and let us know the customer ID of your device and which player / teams it is, we can take a look at your data.
by FTMSupport
Wed Jun 21, 2017 8:51 am
Forum: Issue Reporting [Baseball]
Topic: Team stats are wrong for player who also plays on opponent team (android only) (answered, future.fix)
Replies: 25
Views: 395

Re: Stats are really strange for player

If a player has played on Team A and Team B, when you view the stats under Team Manager , for Team A, it should only show his stats for when he played on Team A (and only if he is listed on the ROSTER for Team A), and when you view the stats for Team B, it should only show his stats for when he play...
by FTMSupport
Wed Jun 21, 2017 8:49 am
Forum: Issue Reporting [Baseball]
Topic: Keyboard covers up field entry box in Game Options iPad (answered, future.fix)
Replies: 2
Views: 98

Re: Showing Error in Game Options (iPAD UI bug report)

We will add this to our bug list, but the workaround (scrolling up and back) is pretty simple as well.
by FTMSupport
Wed Jun 21, 2017 8:46 am
Forum: Enhancement Requests [Baseball]
Topic: More Seamless for Viewing Fans, When Resume Scoring from a Second Device (future.feature.request)
Replies: 8
Views: 179

Re: Resume Scoring from a Second Device (future feature idea)

You can data share a partially scored game and continue scoring on another device.
by FTMSupport
Tue Jun 20, 2017 3:07 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: deleted games in scorecast (replied, pending user feedback)
Replies: 7
Views: 163

Re: deleted games in scorecast (replied, pending user feedback)

Try doing the same thing, but instead of "sc:" in front of the ID, try "sync:" and you may find the games on the iScore Sync server.
by FTMSupport
Mon Jun 19, 2017 12:34 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Syncing Error (responded, pending user response back if any)
Replies: 8
Views: 317

Re: Syncing Error

Sync should be working now. Our scorecast server ran out of disk space but should have plenty available now. Sorry for the inconvenience.
by FTMSupport
Wed Jun 14, 2017 10:03 am
Forum: Issue Reporting [Baseball]
Topic: Discover USSSA Games (replied)
Replies: 2
Views: 110

Re: Import Games

The game importing from USSSA is set to work with USSSA sponsored tournaments. We are not 100% certain what makes the game available for discovery from USSSA, but our guess is it is only the games they intend to score in their major tournaments. All teams are discoverable however, and you can create...

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