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by FTMSupport
Sun May 28, 2017 8:46 am
Forum: Enhancement Requests [Baseball]
Topic: Alphabetical in game subbing roster. (enhancement request)
Replies: 1
Views: 52

Re: Alphabetical in game subbing roster.

The roster screen shows in the order you have it set in your team roster. This allows every user to sort it any way they would like. Some people like the put the players that play that most at the top of the list, some like to put position players at the top and pitchers at the bottom (or vice versa...
by FTMSupport
Thu May 25, 2017 10:45 pm
Forum: Issue Reporting [Baseball]
Topic: Export Failure (resolved)
Replies: 13
Views: 175

Re: EXport Failure

We got your email in support. The issue is your database size is very large (you have scored over 1,200 games) and it was causing the server to run out of memory when you export. We increased the amount of memory allocated to the server process so you should be able to export now. That being said, i...
by FTMSupport
Thu May 25, 2017 8:22 pm
Forum: Questions and Answers
Topic: Enhancement Idea: Increase Time Window for 'Game Search' Results in Central App (answered)
Replies: 2
Views: 79

Re: Enhancement Idea: Increase Future Time Window for Game Search Results (Central App)

The iScore Central viewer app is intended to view live and recently completed games. Being able to search for a game more than a day in advance does not really serve the purpose of the app as there is nothing you can do with a game in iScore Central that is many days out. If you are worried about &q...
by FTMSupport
Wed May 24, 2017 10:04 pm
Forum: Issue Reporting [Baseball]
Topic: Export Failure (resolved)
Replies: 13
Views: 175

Re: EXport Failure

If you email your customer ID to support@iscoresports.com and reference this thread, we can check our servers to see if there are any errors that tie back to your account.
by FTMSupport
Mon May 22, 2017 8:11 am
Forum: Issue Reporting [Baseball]
Topic: Email Stats filtering on League (answered)
Replies: 9
Views: 226

Re: Email Stats filtering on League (waiting on support reply)

Yes, that is correct. If you want the "filter message" included on the emailed reports, view the team stats first and email from the team stats page.
by FTMSupport
Mon May 22, 2017 8:08 am
Forum: Enhancement Requests [Baseball]
Topic: Single Team Line Up Card (replied, future consideration)
Replies: 2
Views: 83

Re: Single Team Line Up Card (future consideration)

Thank you for the suggestion. Our experience has been the emailed lineup cards are a very low use feature, but we will consider these changes for future enhancements.
by FTMSupport
Sun May 21, 2017 9:49 pm
Forum: Issue Reporting [Baseball]
Topic: Speckle chart & Ipad mini not working (under investigation by support)
Replies: 3
Views: 83

Re: Speckle chart & Ipad mini not working

We will take a look to see what is happening.
by FTMSupport
Wed May 17, 2017 8:59 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: What did I do wrong - batting line up changed (answered)
Replies: 6
Views: 322

Re: What did I do wrong - batting line up changed

The Misc button is one of the main buttons on the main scoring screen. You can see a full manual at http://iscoresports.com/manual/
by FTMSupport
Mon May 15, 2017 7:06 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Gameplay Video Upload (answered)
Replies: 1
Views: 51

Re: Gameplay Video Upload

iScore would not track videos. If you are referring to the team websites, you can upload to YouTube and embed them in your team website.
by FTMSupport
Fri May 12, 2017 9:18 pm
Forum: Product Updates [Football]
Topic: iScore Football v1.92
Replies: 7
Views: 17181

Re: iScore Football v1.92

Yes, there will be updates coming.

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