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by FTMSupport
Mon Jun 05, 2017 9:47 am
Forum: Issue Reporting [Baseball]
Topic: Roster has uniform numbers but no names (responded, pending user clarifications back)
Replies: 5
Views: 109

Re: Roster has uniform numbers but no names

We just did a data share from that device to a device here, and selected the Neptune Beach Pearl 2017 team. It shows the players with both jersey numbers and names, and says -> (New) for each. Maybe if you are not seeing the -> (New) it means the players already exist on the device you are trying to...
by FTMSupport
Mon Jun 05, 2017 7:51 am
Forum: Issue Reporting [Baseball]
Topic: Roster has uniform numbers but no names (responded, pending user clarifications back)
Replies: 5
Views: 109

Re: Roster has uniform numbers but no names

We have not seen this problem before. If you let us know the customer ID of the device you are trying to retrieve a team from and which team it is, we can take a look.
by FTMSupport
Sun Jun 04, 2017 8:29 pm
Forum: Enhancement Requests [Baseball]
Topic: Post to Facebook (future feature request)
Replies: 1
Views: 60

Re: Post to Facebook

There is nothing to do it automatically. You can email yourself all of that information and copy/paste it to Facebook if you would like. More social media integration is something that is on our list for future enhancements.
by FTMSupport
Wed May 31, 2017 8:28 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Stats from last 10 games (answered)
Replies: 1
Views: 30

Re: Stats from last 10 games

When viewing team stats, tap the "filter" button at the bottom. It will bring up a "Games Filter" where you can select to include "Last 5", "Last 10", "Last 15", etc (as well as several other options. After filtering, email those stats to yourself to...
by FTMSupport
Wed May 31, 2017 7:15 pm
Forum: Rules [Baseball / Softball]
Topic: How to score on an IFR Infield Fly in baseball. (answered)
Replies: 3
Views: 73

Re: How to score on an IFR Infield Fly in baseball. (answered)

If it was deep enough that the runner scored because of the batter's fly ball, you can use "Advanced by Batter". If the fielder threw to some other based and a runner scored as a result, then you could use On the Throw. The difference is the batter will get an RBI for "Advanced by Bat...
by FTMSupport
Wed May 31, 2017 7:12 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Team Website Settings (resolved)
Replies: 2
Views: 44

Re: Team Website Settings

You likely have used the same password for Admin as guests. You need to be sure you have unique passwords. See this link for more information:

http://iscoresports.com/baseball/kb/faq_general/unable_to_log_in.php
by FTMSupport
Wed May 31, 2017 6:37 am
Forum: Rules [Baseball / Softball]
Topic: How to score on an IFR Infield Fly in baseball. (answered)
Replies: 3
Views: 73

Re: How to score on an IFR Infield Fly (baseball).

You would enter the out for the batter as Infield Fly. The runners advancing are E1.
by FTMSupport
Tue May 30, 2017 8:15 pm
Forum: Issue Reporting [Baseball]
Topic: Graphics Bug, Double image on fielder, a) ground out (resolved) and b) D3S (future fix)
Replies: 10
Views: 309

Re: Graphics Bug, Double image on fielder, on ground out (resolved ground out, re opened w D3S)

This is a different use case than before, but we will get this one fixed as well. Thank you.
by FTMSupport
Mon May 29, 2017 8:16 pm
Forum: Rules [Baseball / Softball]
Topic: No action (answered)
Replies: 2
Views: 60

Re: No action

A non-throw is never an error. Mental mistakes are not errors. They are either base hits or fielder's choice. If you believe with normal effort the batter could have been thrown out at first, then you would enter it as a fielder's choice (they chose not to throw the ball even though an out could hav...
by FTMSupport
Sun May 28, 2017 8:54 am
Forum: Issue Reporting [Baseball]
Topic: Situational App Scoring request (support responded, pending any user reply back)
Replies: 4
Views: 99

Re: Situational App Scoring request

There is not a way for iScore to know that a pitch was thrown if you do not enter it. When you enter that there was a throw down to second, it will assume it was on the previous pitch that you had entered. It can not guess that another pitch was thrown. That being said, the situation you are describ...

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