Search found 12995 matches

by FTMSupport
Fri Nov 03, 2017 6:48 pm
Forum: Issue Reporting [Baseball]
Topic: iScore can no longer discover SI Play League (fixed and Resolved)
Replies: 5
Views: 184

Re: iScore can no longer discover SI Play League

Should be working now. Sorry for the trouble.
by FTMSupport
Fri Nov 03, 2017 1:24 pm
Forum: Issue Reporting [Baseball]
Topic: iScore can no longer discover SI Play League (fixed and Resolved)
Replies: 5
Views: 184

Re: iScore can no longer discover SI Play League

Yes, please let us know the name of the league and team and we can find out exactly what is going on.
by FTMSupport
Wed Nov 01, 2017 8:55 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: How to restrict stats from parents? (answered)
Replies: 5
Views: 500

Re: How to restrict stats from parents? (answered)

Can you be more specific about what you are trying to do?
by FTMSupport
Mon Oct 30, 2017 8:01 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Help to Recover Deleted Team (resolved)
Replies: 15
Views: 491

Re: Help to Recover Deleted Team

If you have games for a team with no roster, that means the lineups were created for the games without adding the players to the actual team roster. To fix this, go into iScore, select one of the games, select the Play by Play option, tap on Game Starts, tap Edit next to Starting Lineup, then for bo...
by FTMSupport
Sun Oct 29, 2017 9:22 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Help to Recover Deleted Team (resolved)
Replies: 15
Views: 491

Re: Help to Recover Deleted Team

We updated your site to use the Dallas Spirits (Trinity) which is the only one of the three Dallas Spirits teams on your device that has any games associated with it. Take a look and see if this is what you wanted.
by FTMSupport
Fri Oct 27, 2017 3:20 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Help to Recover Deleted Team (resolved)
Replies: 15
Views: 491

Re: Help to Recover Deleted Team

As long as you do an Export, go to the Admin Website, undelete, then do the Import in that order, all will be fine. It will just replace the data on your device with that from the server. (The Export sends your current data to the server, and the import pulls back in the data from the server to your...
by FTMSupport
Fri Oct 27, 2017 10:03 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Help to Recover Deleted Team (resolved)
Replies: 15
Views: 491

Re: Help to Recover Deleted Team

When we look at your data for the b751415854 device, we can see the Dallas Spirits are listed as a team that was deleted. If you do an Options -> Export, then log in at my.iscorecentral.com, you can go to the Maintenance screen and undelete the Dallas Spirits. Then do an Options -> Import to retriev...
by FTMSupport
Sat Oct 14, 2017 7:35 am
Forum: Enhancement Requests [Baseball]
Topic: Import/Export complete team stats by league (future feature requests)
Replies: 4
Views: 378

Re: Import/Export

Not sure what you are referring to by exporting and importing league or team stats all at once. Are you talking about the Data Share option where you can transfer games and teams?
by FTMSupport
Mon Oct 09, 2017 8:29 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: iPad Pro split screen support (future feature request)
Replies: 2
Views: 267

Re: iPad Pro

No, it is not currently supported.
by FTMSupport
Sun Oct 08, 2017 8:05 pm
Forum: Questions and Answers
Topic: App Not Accepting My Premium Upgrade Purchase (resolved)
Replies: 12
Views: 1934

Re: App Not Accepting My Premium Upgrade Purchase

@damitche23 - we can see your subscription expired on August 21. If you update to the newest version, you should be able to renew your subscription from within the application just fine.