Search found 12903 matches

by FTMSupport
Wed Jun 21, 2017 8:49 am
Forum: Issue Reporting [Baseball]
Topic: Showing Error in Game Options (iPAD UI bug report)
Replies: 2
Views: 49

Re: Showing Error in Game Options (iPAD UI bug report)

We will add this to our bug list, but the workaround (scrolling up and back) is pretty simple as well.
by FTMSupport
Wed Jun 21, 2017 8:46 am
Forum: Enhancement Requests [Baseball]
Topic: More Seamless for Viewing Fans, When Resume Scoring from a Second Device (future considerations)
Replies: 8
Views: 130

Re: Resume Scoring from a Second Device (future feature idea)

You can data share a partially scored game and continue scoring on another device.
by FTMSupport
Tue Jun 20, 2017 3:07 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: deleted games in scorecast (replied, pending user feedback)
Replies: 7
Views: 125

Re: deleted games in scorecast (replied, pending user feedback)

Try doing the same thing, but instead of "sc:" in front of the ID, try "sync:" and you may find the games on the iScore Sync server.
by FTMSupport
Mon Jun 19, 2017 12:34 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Syncing Error (responded, pending user response back if any)
Replies: 8
Views: 266

Re: Syncing Error

Sync should be working now. Our scorecast server ran out of disk space but should have plenty available now. Sorry for the inconvenience.
by FTMSupport
Wed Jun 14, 2017 10:03 am
Forum: Issue Reporting [Baseball]
Topic: Discover USSSA Games (replied)
Replies: 2
Views: 69

Re: Import Games

The game importing from USSSA is set to work with USSSA sponsored tournaments. We are not 100% certain what makes the game available for discovery from USSSA, but our guess is it is only the games they intend to score in their major tournaments. All teams are discoverable however, and you can create...
by FTMSupport
Tue Jun 13, 2017 6:03 am
Forum: Enhancement Requests [Baseball]
Topic: Too Many Home Runs (Open Request for New Stat)
Replies: 2
Views: 37

Re: Too Many Home Runs

We will add this in a future version.
by FTMSupport
Tue Jun 13, 2017 5:53 am
Forum: Issue Reporting [Baseball]
Topic: Pitch Count Trouble (answered)
Replies: 1
Views: 34

Re: Pitch Count Trouble

When you make a pitching substitution by using the Pitch by Pitch editor (as opposed to tapping the fielder and doing the defensive substitution the "normal" way), it messes up the internal counter for pitch counts. The statistics for the game will still be correct as you noted, but the &q...
by FTMSupport
Mon Jun 12, 2017 9:47 pm
Forum: Issue Reporting [Baseball]
Topic: MLB Subscription not retriving rosters ( Resolved)
Replies: 5
Views: 85

Re: MLB Subscription not retriving rosters ( Need Support Attention)

The feed from our data provider failed today and that is what caused the issue. We are very sorry for the problem. Things have now been recovered and if you update to Current rosters again things should be fine. We have added a new warning in our processing that should help notify us sooner if this ...
by FTMSupport
Mon Jun 12, 2017 4:06 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: MLB Subscription Issues (resolved)
Replies: 5
Views: 56

Re: need some help please

1. The two versions are the same and only show as two separate versions because of limitations with Apple in combining them into a single app. 2. It sounds like you may have the MLB Leagues turned off. Try going to League Manager and either turn on the ALL league, or turn on the each of the MLB leag...
by FTMSupport
Mon Jun 12, 2017 5:43 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Player Stats (answered)
Replies: 2
Views: 34

Re: Player Stats

Create a league called "Summer Team" and assign all the games you want to include to that league. Then enable only that league and email the stats. Stats always include only the currently enabled league. See this link in the manual for more information on league usage: http://iscoresports....

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