Search found 13086 matches

by FTMSupport
Mon Apr 16, 2018 8:28 am
Forum: Issue Reporting [Baseball]
Topic: iScore MLB 2018 Add-on - Corrupted Data (LAD)
Replies: 6
Views: 165

Re: iScore MLB 2018 Add-on - Corrupted Data (LAD)

Should now be fixed for future games.
by FTMSupport
Sun Apr 15, 2018 5:24 pm
Forum: Issue Reporting [Baseball]
Topic: iScore MLB 2018 Add-on - Corrupted Data (LAD)
Replies: 6
Views: 165

Re: iScore MLB 2018 Add-on - Corrupted Data (LAD)

We know the issue now. We get data from multiple source and one identifies him as Kike and one as Enrique. We will make some modifications to treat them as the same player.
by FTMSupport
Sat Apr 14, 2018 11:49 pm
Forum: Rules [Baseball / Softball]
Topic: Fielder's choice or what?
Replies: 4
Views: 70

Re: Fielder's choice or what?

Yes, Fielder's Choice for the batter is the right call, and Error for runner's advancing is the right call.

Probably lots of questions about FC because it actually does require the scorekeeper to make a judgment call in some situations (could the fielder have made the out on the batter).
by FTMSupport
Sat Apr 14, 2018 7:10 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Username/Password Retrieval (answered/resolved)
Replies: 8
Views: 488

Re: Username/Password Retrieval (answered/resolved)

Go to Options -> Admin Website on the iScore device and it will show your password. You can change it there as well.
by FTMSupport
Sat Apr 14, 2018 9:47 am
Forum: Issue Reporting [Baseball]
Topic: Missing MLB players for substitution
Replies: 14
Views: 134

Re: Missing MLB players for substitution

Fix for this is going up today in version 4.63.414.
by FTMSupport
Fri Apr 13, 2018 8:22 am
Forum: Issue Reporting [Baseball]
Topic: Missing MLB players for substitution
Replies: 14
Views: 134

Re: Missing MLB players for substitution

It appears this is a landscape vs portrait mode view. If you view the substitution screen in portrait mode, you should see all the substitutes just fine. We are working on a fix for landscape mode for this particular device. Thank you for the details that helped us find the problem.
by FTMSupport
Fri Apr 13, 2018 8:20 am
Forum: Issue Reporting [Baseball]
Topic: Score Card won't update after edit
Replies: 8
Views: 88

Re: Score Card won't update after edit

This really sounds like a "caching" issue on the device. Like the PDF viewer is not looking to see if the PDF file was updated and is just displaying the old version of the file even after it is updating. And then after some period of time, it is reading the file from storage again. We would again s...
by FTMSupport
Thu Apr 12, 2018 7:26 am
Forum: Issue Reporting [Baseball]
Topic: Missing MLB players for substitution
Replies: 14
Views: 134

Re: Missing MLB players for substitution

If you go to the Settings app on your Android and select Display -> Font, what do you have set as the Font Size on your device?
by FTMSupport
Thu Apr 12, 2018 7:22 am
Forum: Issue Reporting [Baseball]
Topic: Missing MLB players for substitution
Replies: 14
Views: 134

Re: Missing MLB players for substitution

We download the 40 man roster because sometimes players are moved from 40 man to 25 man after we get our data feed and have found that by over-including players on the roster we don't run into the issue of a player not being listed in one of these late day moves. This is the first time we have heard...
by FTMSupport
Wed Apr 11, 2018 1:51 pm
Forum: Questions and Answers
Topic: Android audio question
Replies: 4
Views: 50

Re: Android audio question

Can you tell us specifically what those devices are and what version of Android you are running so we can try and reproduce with the same configuration?