Search found 13194 matches

by FTMSupport
Tue Jul 03, 2018 8:20 pm
Forum: Questions and Answers
Topic: How do I do a double switch?
Replies: 2
Views: 3271

Re: How do I do a double switch?

You can do both Offensive and Defensive substitutions from the same screen. See this section of the iScore Manual:

http://iscoreleagues.com/manual/#h.l4oftesdro7a
by FTMSupport
Tue Jul 03, 2018 7:00 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Bases Loaded Less Than Two Outs Question
Replies: 5
Views: 1677

Re: Bases Loaded Less Than Two Outs Question

RBI does not automatically assume earned. If there are two outs and the next batter reaches base because of error, and the next two batters are walked (loading the bases) and the next batter hits a home run, that batter gets 4 RBI but none of the runs are earned. Earned runs are determined by whethe...
by FTMSupport
Fri Jun 29, 2018 11:27 am
Forum: Questions and Answers
Topic: New Device
Replies: 7
Views: 4095

Re: New Device

If you have your customer ID written down anywhere that is all you need to recover your data using the data sharing techniques from the link previously posted. If you do not have your customer ID written down, but have emailed yourself links to iScorecasts, if you paste a copy of one of those links ...
by FTMSupport
Fri Jun 29, 2018 7:51 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Importing Teams and Sync Games w SiPlay App (Feature request in Beta )
Replies: 43
Views: 16571

Re: Importing Teams and Sync Games w SiPlay App (Feature request in Beta - coming soon)

We are searching for "Short Pump" on the SI Play site and do not see a league there. Are you saying you just created a league in iScore called "Short Pump Bandits - Showcase"? Or did you actually create the league on the siplay.com site?
by FTMSupport
Fri Jun 29, 2018 7:48 am
Forum: Questions and Answers
Topic: Email address
Replies: 1
Views: 2600

Re: Email address

Log in to the Admin Website (my.iscoresports.com) and go to the Account tab and click your customer ID in devices, then Unregister the current email. You can then register the new email from there or from your device.
by FTMSupport
Mon Jun 25, 2018 11:38 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: EDGE HQ
Replies: 8
Views: 2825

Re: EDGE HQ

They did not respond to our emails either, so unfortunately at this point it seems they may no longer be in business. We have updated the Partners page to reflect this.
by FTMSupport
Fri Jun 22, 2018 9:10 am
Forum: Questions and Answers
Topic: Created a team, can’t find team on search
Replies: 3
Views: 3611

Re: Created a team, can’t find team on search

The team search was initially intended to be used only for searching for teams with team websites. We expanded it a bit more to include teams that have scored games over the last 30 days (though sometimes tweak this number of days depending on how many games are being scored).
by FTMSupport
Sun Jun 17, 2018 4:10 pm
Forum: Issue Reporting [Baseball]
Topic: Mlb add on problems
Replies: 15
Views: 9463

Re: Mlb add on problems

We get our data daily from stats.com which is supposed to be one of the largest and most reliable pro sports stats aggregators out there. We do not know why the stats would not be matching other sources. We will continue trying to research the issue.
by FTMSupport
Sat Jun 16, 2018 8:23 am
Forum: Issue Reporting [Baseball]
Topic: Parents and Fans can not find or see games
Replies: 39
Views: 12684

Re: Parents and Fans can not find or see games

OK... we believe we found and have fixed the issue with the emailed links. It was a combination of things ,... where the email came from (iScore Scorekeeper or iScore Central), which device it came from (Android or iOS), which device it was being viewed on (Android or iOS), which device is doing the...
by FTMSupport
Fri Jun 15, 2018 10:28 pm
Forum: Issue Reporting [Baseball]
Topic: Parents and Fans can not find or see games
Replies: 39
Views: 12684

Re: Parents and Fans can not find or see games

We believe we have found the issue for clicking the emailed link and it not working for some users. Will report back when the we can confirm for sure we have it resolved.