Search found 15 matches

by Kelfromcal
Mon Sep 11, 2017 9:45 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Changed teams and want to start over- want new login code (resolved)
Replies: 9
Views: 8209

Re: Changed teams and want to start over- want new login code

I should add... I am not trying to use a new device. I still want to run it from the same iPad I just want a new customer ID number to broadcast the games on iscorecast
by Kelfromcal
Mon Sep 11, 2017 9:33 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Changed teams and want to start over- want new login code (resolved)
Replies: 9
Views: 8209

Re: Changed teams and want to start over- want new login code

I have emailed for additional help and have not gotten a reply. I am willing to lose all data to get anew customer ID. But when I delete the app from my iPad then go to the App Store to reinstall it, it just starts me where I left off. It seems like someone needs to wipe my account associated w my e...
by Kelfromcal
Sat Sep 02, 2017 1:12 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Changed teams and want to start over- want new login code (resolved)
Replies: 9
Views: 8209

Re: Changed teams and want to start over- want new login code

I do have iPhone. Could u tell me the steps to get a new device I'd code w o losing the data. If it doesn't work I will just let the data go to get a new code.
by Kelfromcal
Sat Sep 02, 2017 9:48 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Changed teams and want to start over- want new login code (resolved)
Replies: 9
Views: 8209

Re: Changed teams and want to start over- want new login code

I'm talking about the one the parents use to log on when they go to iscorecast. I don't want old parents logging on if that makes sense.
by Kelfromcal
Sat Sep 02, 2017 9:07 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Changed teams and want to start over- want new login code (resolved)
Replies: 9
Views: 8209

Changed teams and want to start over- want new login code (resolved)

I have changed teams and would like to completely start over, including having a new login. What is the best way to start over so only my new team can log in while I'm scoring? I am willing to completely register w a new email I just am not sure how to get a new log in code
by Kelfromcal
Sun Sep 11, 2016 6:22 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Scores not matching w iscorecast (answered)
Replies: 2
Views: 2894

Scores not matching w iscorecast (answered)

I scored a game that our team won 15-1. It shows we won on the app where I score. But when you go to iscorecast.com it shows the other team beat us 15-1. I don't know how to fix this since it is all correct on my end. Please advise if this can be updated to reflect we actually won. Thank you
by Kelfromcal
Sat Feb 20, 2016 10:50 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Missing games on stats
Replies: 2
Views: 3949

Missing games on stats

On Monday I scored five straight games. They were all broadcasted and they are all on my iPad and on the server. When I go to my teams stats, two of the five games are missing. The games can be found on the games button. I have already tried to turn on the all button and import the games. Neither th...
by Kelfromcal
Mon Feb 09, 2015 5:53 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Can I change or get a new customer ID?
Replies: 1
Views: 2041

Can I change or get a new customer ID?

If you have changed teams and no longer want people using the customer ID to log into new games you score, can you get a new customer ID?
by Kelfromcal
Sat Oct 04, 2014 1:28 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: New league/ new season
Replies: 7
Views: 5408

Re: New league/ new season

I just doubled checked. The ID on options screen is the same one. I am hoping to score live tomorrow and need to figure this out ASAP. Thanks!