Search found 12 matches

by pat12burns
Mon Jun 10, 2019 10:41 pm
Forum: Issue Reporting [Baseball]
Topic: Duplicate stats when merging a player
Replies: 0
Views: 53

Duplicate stats when merging a player

I have an issue when merging a player with the same name on my team's roster. I had an issue earlier in the season which resulted in the same player having two different profiles. When I attempted to merge the two player profiles together, they successfully merged, but now, the player has duplicate ...
by pat12burns
Fri Jun 16, 2017 8:56 pm
Forum: Issue Reporting [Baseball]
Topic: Team Pitching stats not showing pitchers (responded, awaiting user clarification back)
Replies: 2
Views: 1205

Team Pitching stats not showing pitchers (responded, awaiting user clarification back)

I have a completed game in which the pitchers were recorded, pitch by pitch, and show in the lineup, but their stats do not show up in the Team Pitching stats page. Any idea what I am doing wrong? The visiting team pitching stats show correctly. The customer ID is: 766EEBF5DF The game is 6/15/17 San...
by pat12burns
Wed Jun 07, 2017 11:30 pm
Forum: Issue Reporting [Baseball]
Topic: Team Website Purchase Not Activating (resolved)
Replies: 1
Views: 1047

Re: Team Website Purchase Not Activating

It activated about and hour later. Thanks for the built-in help! I will work on my patience
by pat12burns
Wed Jun 07, 2017 10:53 pm
Forum: Issue Reporting [Baseball]
Topic: Team Website Purchase Not Activating (resolved)
Replies: 1
Views: 1047

Team Website Purchase Not Activating (resolved)

I purchased a Team Website (Customer ID: 4732B38C92) and received confirmation that the payment was processed via PayPal but, even after refreshing my window, the website is not activated. Can you help? The Team Website Name I selected was "AS17".
-Pat
by pat12burns
Wed Jun 07, 2017 5:53 am
Forum: Issue Reporting [Baseball]
Topic: Roster has uniform numbers but no names (responded, pending user clarifications back)
Replies: 5
Views: 1990

Re: Roster has uniform numbers but no names

Here's what I think the problem is when "ghost players" (players with numbers but no names show up on a device and cannot be found or removed but, despite this, keep showing up in boxscores, scorecards, etc) is the order in which rosters and games are downloaded from a remote device through Options-...
by pat12burns
Mon Jun 05, 2017 7:55 am
Forum: Issue Reporting [Baseball]
Topic: Roster has uniform numbers but no names (responded, pending user clarifications back)
Replies: 5
Views: 1990

Re: Roster has uniform numbers but no names

The customer ID is: 72CD392BBA and the roster is Neptune Beach Pearl 2017.
I just did a similar transfer to a third device of a different roster successfully, so I am at a loss why the one above didn't work as well.
by pat12burns
Mon Jun 05, 2017 7:22 am
Forum: Issue Reporting [Baseball]
Topic: Roster has uniform numbers but no names (responded, pending user clarifications back)
Replies: 5
Views: 1990

Roster has uniform numbers but no names (responded, pending user clarifications back)

I am trying to data share a roster to another device. The other device can transfer the roster but the names do not show up, only numbers.
by pat12burns
Thu May 31, 2012 12:03 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Multiple Device League Setup
Replies: 7
Views: 2663

Re: Multiple Device League Setup

So when I add a player to a roster on the league website AFTER a team user has downloaded an earlier version of the roster, do they have to delete the existing roster on their device to get the new player? Will this impact cumulative stats for players on the earlier roster (will they be overwritten)?
by pat12burns
Wed May 30, 2012 5:32 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Multiple Device League Setup
Replies: 7
Views: 2663

Re: Multiple Device League Setup

A few of the teams have a season's worth of experience using iScore under their belt, and, as the league administrator, I am pretty savvy with programming. We do have a league website set up, but, for example, when I update a team's roster on my device and export it, the league website's roster for ...