Search found 37 matches

by amysladetanner
Fri Apr 18, 2014 12:14 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: iPad restore
Replies: 4
Views: 2852

Re: iPad restore

Is my customer if the same for both devices (using the same Apple ID)? If so, my customer number is XXXX (removed by FTMSupport).
by amysladetanner
Fri Apr 18, 2014 11:35 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: iPad restore
Replies: 4
Views: 2852

Re: iPad restore

I have done a backup, although I'm not sure how recent it was.
by amysladetanner
Fri Apr 18, 2014 9:05 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: iPad restore
Replies: 4
Views: 2852

iPad restore

I use iscore on my iPad. Unfortunately, I am locked out of my iPad and need to reset it. Is there a way to retrieve my data before I delete and reload? Please let me know. Thanks.
by amysladetanner
Sat Aug 03, 2013 7:38 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Editing
Replies: 5
Views: 4260

Re: Editing

I was able to edit the stats to show the walk, but it would not allow me to adjust the at bats. I'm assuming that field can not be changed?
by amysladetanner
Sat Aug 03, 2013 4:27 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Editing
Replies: 5
Views: 4260

Editing

I made a mistake during a game. After the game, when I went to the play-by-play/edit, it would not allow me to change to a walk. I input it as a groundout so the only options were to change how he got out. Making him safe was not an option. Is there a way to fix this without undoing the game?
by amysladetanner
Thu May 09, 2013 4:35 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Team Stats
Replies: 5
Views: 3446

Re: Team Stats

I had this same problem again. I just sent an email to support@iscoresports.com. Thank you.
by amysladetanner
Sat May 04, 2013 4:06 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Data Sharing
Replies: 1
Views: 1796

Data Sharing

I've been using the new data sharing feature and loving the ability to import a team from the USSSA website. This morning I tried to import a team and it didn't work. I was originally told to type anything for the password, but not to leave it blank. Has that procedure changed? It still shows select...
by amysladetanner
Sun Apr 28, 2013 6:37 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Team Stats
Replies: 5
Views: 3446

Re: Team Stats

I received the email...it just did not give me a successful message.
by amysladetanner
Sun Apr 28, 2013 6:36 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Export
Replies: 1
Views: 1853

Export

I am trying to send a friend a game I scored. I exported the game. He said he needs a customer ID and password to retrieve it. I found my customer ID. How do I create a password? Thanks.
by amysladetanner
Thu Apr 25, 2013 7:32 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Team Stats
Replies: 5
Views: 3446

Re: Team Stats

Yes, I am running the most current version. When I sent the email this morning, it did not give me a successful message. I tried all your troubleshooting steps...still no luck. Even though I am running the latest version, I had not updated my game stats. I did that and then resent and it worked........