The is now a new issue. I am getting multiple emails alerting me of various baseball games. These are teams that I am not following. This recent problem did not occur until I was informed my issue with a double payment being needed in order use premium services on my iPad and Android phone. I have i...

Apple may not issue the refund for my iPad purchase, but what my purchase for my Android phone?

I received a n email today. I was told the issue was fixed. No explanation on what the issue actually was. There was no information regarding a requested refund for one the the premium service subscriptions. I have asked again about the requested refund. No reply yet. BTW, the issue appears to be co...

I have sent a message to technical support. Will advise of the response received.

Logging out of both my iPad and Android phone accounts and then logging back in did not correct my problem. In order to get the premium service I had to pay a second subscription fee. I will be cancelling both subscriptions.

Thanks to those who attempted to solve this problem for me.

So, I logged out of both the iPad and Android phone apps. Logged back into iPad account and premium features are there. Logged into Android phone app and premium features are not there. Can I only be logged into one device at a time?

I was able to use the same user ID and password on both the iPad and android phone. On the iPad, I upgraded to premium. When I login on my android phone, the premium features are not available. I am given a message to upgrade in order to get the premium features.

I upgraded to premium on my iPad. When I access on my Android phone, I don't have access to the premium functions.