Search found 6 matches

by Tru2theBlu
Wed Jul 05, 2017 7:49 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Broken device, games on device not exported, is there a fix? (responded/closed)
Replies: 10
Views: 8056

Re: Broken device, games on device not exported, is there a fix? (resolution in progress, pending user's next feedback)

So we may have done all we can. When I go to iscorecast, no games appear. I was even able to change the password for my old device for the data sharing and nothing was there to view either. Support got back to me quickly today and gave me the options to retrieve games via sync:xxxxxxx and sc:xxxxxxx...
by Tru2theBlu
Tue Jul 04, 2017 10:34 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Broken device, games on device not exported, is there a fix? (responded/closed)
Replies: 10
Views: 8056

Re: Broken device, games on device not exported, is there a fix?

Ok, some nice progress! I have now transferred all of the data from old device that was exported to iscorecentral to my new device. So from what I can see, only missing, I counted 8 games that I did not export from old device before it broke. Not sure if it's possible to get those back or not, but w...
by Tru2theBlu
Tue Jul 04, 2017 10:23 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Broken device, games on device not exported, is there a fix? (responded/closed)
Replies: 10
Views: 8056

Re: Broken device, games on device not exported, is there a fix?

you said a lot there.. lets break into parts as hard to follow without more stepwise specific details.. 1) with your old device ID, go to Iscorecast.com and see how many of the missing games are safely stored there Let us know how many of the X missing games are there and not .. 2) when you tried t...
by Tru2theBlu
Tue Jul 04, 2017 4:12 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Broken device, games on device not exported, is there a fix? (responded/closed)
Replies: 10
Views: 8056

Re: Broken device, games on device not exported, is there a fix?

What website are your having password issues woth ( ?? url ) Do you know the old device ID? Any chance you had purchased an add on product like Team Web site or had registered your old device to a email ID? ( ie, looking for ways to help identify your former device, to have any chance to recover th...
by Tru2theBlu
Tue Jul 04, 2017 3:53 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Broken device, games on device not exported, is there a fix? (responded/closed)
Replies: 10
Views: 8056

Re: Broken device, games on device not exported, is there a fix?

Wow, thanks for the quick reply! And Happy Fourth of July back at ya! Unfortunately, I don't remember the password for my old device and I cannot access it because it is broken. Also, I don't think I had them under synchronization or scorecast either. Bummer. Another bummer, I tried changing the pas...
by Tru2theBlu
Tue Jul 04, 2017 1:47 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Broken device, games on device not exported, is there a fix? (responded/closed)
Replies: 10
Views: 8056

Broken device, games on device not exported, is there a fix? (responded/closed)

Hi all,

The device I was using to score my games broke and I have gotten a new device. However, I did not export the last 6 or 7 games before the device broke. Is there any way to get these games recovered from the old device?

Thanks for any answers.
-Mark