Search found 12839 matches

by FTMSupport
Wed Apr 26, 2017 10:02 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: TIP: Unique "Radio Like" Audio Broadcast Option with Central Viewer App - (FYI)
Replies: 6
Views: 326

Re: TIP: Unique "Radio Like" Audio Broadcast Option with Central Viewer App - (FYI)

Glad to hear that @ab2cmiller - that was the main reason for the trial is the Audio option. We think most people will see value in it once they have tried it.
by FTMSupport
Wed Apr 19, 2017 4:43 pm
Forum: Enhancement Requests [Baseball]
Topic: Enable Data Share Mapping Override (future idea consideration)
Replies: 3
Views: 54

Re: Enable Data Share Mapping Override (future idea consideration)

The problem with allowing that is then you wind up with the same players being represented multiple ways on the device. The intent is once a mapping is created it is permanent and you never have to make it again. If we relax that it can make matters much worse (ultimately could be in a situation whe...
by FTMSupport
Wed Apr 19, 2017 4:39 pm
Forum: Questions and Answers
Topic: Unable to get back on Settings page on my.iscorecentral.com (answered)
Replies: 5
Views: 106

Re: Unable to go in Settings on iscorecentral.com

We modified your password by just taking out the apostrophe. We are also editing the post to take out information that is best kept private.
by FTMSupport
Wed Apr 19, 2017 8:52 am
Forum: Issue Reporting [Baseball]
Topic: Can't enter a save opportunity after a blown save. (answered, future enhancement idea)
Replies: 7
Views: 343

Re: Can't enter a save opportunity after a blown save.

It still requires a manual override of stats as outlined.
by FTMSupport
Wed Apr 19, 2017 8:51 am
Forum: Issue Reporting [Baseball]
Topic: Wrong Scorecard in Dock (resolved, neat iPad tip)
Replies: 3
Views: 61

Re: Wrong Scorecard in Dock

If you double-tap on the scorecard it will swap which team is showing. It will automatically always switch to the batting team when opened and as innings change, but if you accidentally double tap it, it could show the defensive team instead of the team at bat.
by FTMSupport
Tue Apr 18, 2017 7:09 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: TIP: Android Users: "Normal" Font size works best (FYI)
Replies: 3
Views: 75

Re: players number now displaying on the roster list

This can happen if you change your font size to something other than "Normal". See this link for information on setting your font size back to normal:

http://www.tomsguide.com/faq/id-1768696/increase-decrease-font-size-android-device.html
by FTMSupport
Tue Apr 18, 2017 7:07 am
Forum: Issue Reporting [Baseball]
Topic: TruMedia stopped working when I renewed today (open, pending tru media support)
Replies: 2
Views: 52

Re: TruMedia stopped working when I renewed today (open, pending tru media support)

If you can email support@iscoresports.com with your customer ID we can check from our end as well to make sure everything is looking correct.
by FTMSupport
Mon Apr 17, 2017 7:58 am
Forum: Issue Reporting [Baseball]
Topic: Player card spray charts (open, hardware under investigation by support)
Replies: 2
Views: 66

Re: Player card spray charts

We do know there are some issues with some Android devices as manufacturers do not always report there dimensions and DPI correctly. Can you let us know specifically which phone you are using?
by FTMSupport
Mon Apr 17, 2017 7:57 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: How do I get the lineup card to show available pitchers? (resolved)
Replies: 9
Views: 739

Re: How do I get the lineup card to show available pitchers?

The email lineup card functionality actually does not work as described in the initial post. The available pitchers are populated based on the players marked with P in the ROSTER, not the LINEUP. This is so that even after the game starts and only one player is marked P in the lineup, the email play...
by FTMSupport
Sun Apr 16, 2017 10:41 pm
Forum: Issue Reporting [Baseball]
Topic: Graphics Bug (closed- future fix)
Replies: 6
Views: 86

Re: Graphics Bug

The hit locations off is the difference. When we turn off hit locations we see the doubled up buttons. We will get this fixed. Thank you.

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