Search found 12978 matches

by FTMSupport
Tue Nov 28, 2017 8:42 am
Forum: Issue Reporting [Baseball]
Topic: can't register a second device (answered)
Replies: 3
Views: 236

Re: can't register a second device

Unregister your new device from the current email (log in to admin website for that device, go to the Account tab, click on the customer ID where it lists devices, and click Unregister this device), then register it with the same email as the other. You can then transfer all data from the old accoun...
by FTMSupport
Sat Nov 25, 2017 12:55 am
Forum: Issue Reporting [Basketball]
Topic: TwitterCast (responded)
Replies: 3
Views: 151

Re: TwitterCast

You can also use the iScorecasts to get even more complete details than Twittercast offers.
by FTMSupport
Sat Nov 04, 2017 10:01 am
Forum: Issues / Enhancement Requests [Football]
Topic: Turnovers
Replies: 1
Views: 139

Re: Turnovers

We will add this request to our enhancement list for a future release.
by FTMSupport
Fri Nov 03, 2017 6:48 pm
Forum: Issue Reporting [Baseball]
Topic: iScore can no longer discover SI Play League (fixed and Resolved)
Replies: 5
Views: 110

Re: iScore can no longer discover SI Play League

Should be working now. Sorry for the trouble.
by FTMSupport
Fri Nov 03, 2017 1:24 pm
Forum: Issue Reporting [Baseball]
Topic: iScore can no longer discover SI Play League (fixed and Resolved)
Replies: 5
Views: 110

Re: iScore can no longer discover SI Play League

Yes, please let us know the name of the league and team and we can find out exactly what is going on.
by FTMSupport
Wed Nov 01, 2017 8:55 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: How to restrict stats from parents? (answered)
Replies: 5
Views: 366

Re: How to restrict stats from parents? (answered)

Can you be more specific about what you are trying to do?
by FTMSupport
Mon Oct 30, 2017 8:01 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Help to Recover Deleted Team (resolved)
Replies: 15
Views: 300

Re: Help to Recover Deleted Team

If you have games for a team with no roster, that means the lineups were created for the games without adding the players to the actual team roster. To fix this, go into iScore, select one of the games, select the Play by Play option, tap on Game Starts, tap Edit next to Starting Lineup, then for bo...
by FTMSupport
Sun Oct 29, 2017 9:22 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Help to Recover Deleted Team (resolved)
Replies: 15
Views: 300

Re: Help to Recover Deleted Team

We updated your site to use the Dallas Spirits (Trinity) which is the only one of the three Dallas Spirits teams on your device that has any games associated with it. Take a look and see if this is what you wanted.
by FTMSupport
Fri Oct 27, 2017 3:20 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Help to Recover Deleted Team (resolved)
Replies: 15
Views: 300

Re: Help to Recover Deleted Team

As long as you do an Export, go to the Admin Website, undelete, then do the Import in that order, all will be fine. It will just replace the data on your device with that from the server. (The Export sends your current data to the server, and the import pulls back in the data from the server to your...
by FTMSupport
Fri Oct 27, 2017 10:03 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Help to Recover Deleted Team (resolved)
Replies: 15
Views: 300

Re: Help to Recover Deleted Team

When we look at your data for the b751415854 device, we can see the Dallas Spirits are listed as a team that was deleted. If you do an Options -> Export, then log in at my.iscorecentral.com, you can go to the Maintenance screen and undelete the Dallas Spirits. Then do an Options -> Import to retriev...

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