Search found 12990 matches

by FTMSupport
Sun Jan 14, 2018 4:04 pm
Forum: Issues / Enhancement Requests [Football]
Topic: Punt return long yardage issue
Replies: 2
Views: 21

Re: Punt return long yardage issue

We will look into this. Thank you.
by FTMSupport
Sun Jan 14, 2018 4:03 pm
Forum: Issue Reporting [Baseball]
Topic: MLB roster R/L errors
Replies: 3
Views: 48

Re: MLB roster R/L errors

It will be retroactive in the sense that the "players" are the same players for every season. So if a user gets the 2018 rosters, their older rosters will have the new information as well. The retrosheet rosters are 1950 to 2012. We will give access to the MLB rosters for the 2013-2017 season for an...
by FTMSupport
Sat Jan 13, 2018 8:55 pm
Forum: Issue Reporting [Baseball]
Topic: MLB roster R/L errors
Replies: 3
Views: 48

Re: MLB roster errors

The Left/Right handed issues have been fixed with the 2018 updates which will be available soon. The source changed the way the data was presented to us and it was causing all players to default to right handed for both hitting and throwing.
by FTMSupport
Fri Jan 12, 2018 3:09 pm
Forum: Questions and Answers
Topic: Team Web Site log in
Replies: 2
Views: 40

Re: Wideside log in

You have most likely set your Admin password and Guest password to the same thing. See this article from the FAQ:

http://iscoresports.com/baseball/kb/faq ... log_in.php
by FTMSupport
Fri Jan 12, 2018 7:43 am
Forum: Questions and Answers
Topic: importing roster from retrosheet
Replies: 1
Views: 104

Re: importing roster from retrosheet

Retrosheet is part of the MLB Add On Subscription. If you purchase that subscription, you can download any roster from retrosheet by simply going to Team Mananager -> Add Team -> Discover, then selecting Retrosheet and the team you want to import.
by FTMSupport
Mon Jan 08, 2018 8:42 pm
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: COed unbalanced Lineup
Replies: 4
Views: 235

Re: COed unbalanced Lineup

It is still on our list of enhancement requests... just something that does not come up enough versus the amount of work it would be to make it happen. We will continue evaluating all our requests as we continue to improve. Thank you.
by FTMSupport
Fri Jan 05, 2018 4:18 pm
Forum: Issue Reporting [Baseball]
Topic: Extra innings rules
Replies: 1
Views: 35

Re: Extra innings rules

Tap Misc -> Tie Breaker and you will be able to set up this situation.
by FTMSupport
Fri Jan 05, 2018 4:17 pm
Forum: Issue Reporting [Baseball]
Topic: iscorecast not working
Replies: 1
Views: 30

Re: iscorecast not working

Should be working again. Amazon did some unplanned maintenance --- they moved it up because of the Intel security issue that has been in the news lately. This caused a disruption, but should be back to normal now. Sorry for the trouble.
by FTMSupport
Fri Jan 05, 2018 4:15 pm
Forum: Issue Reporting [Baseball]
Topic: Network error when syncing iscorecast
Replies: 3
Views: 59

Re: Network error when syncing iscorecast

Should be working again. Amazon did some unplanned maintenance --- they moved it up because of the Intel security issue that has been in the news lately. This caused a disruption, but should be back to normal now. Sorry for the trouble.
by FTMSupport
Fri Jan 05, 2018 12:55 pm
Forum: Issue Reporting [Baseball]
Topic: Twitter connection and Scoreboards
Replies: 5
Views: 35

Re: Twitter connection and Scoreboards

Then it sounds like maybe your scoreboard is not set up for the right date range? or the right teams? or the right device? When creating a scoreboard there are several filters you can use to tell it which games to display. There is also a 5 minute cache period on the embedded scoreboards.