Search found 12954 matches

by FTMSupport
Mon Sep 18, 2017 7:37 am
Forum: Questions and Answers
Topic: Update to Premium error
Replies: 3
Views: 41

Re: Update to Premium error

We are not finding your account using the email you used in the forum here. Did you use a different email address to make the purchase?
by FTMSupport
Sun Sep 17, 2017 5:48 pm
Forum: Questions and Answers
Topic: Can't access Premium on app
Replies: 10
Views: 98

Re: Can't access Premium on app

Try going to iScore Central again and viewing a game. We have extended your subscription for 3 months.
by FTMSupport
Fri Sep 15, 2017 12:02 pm
Forum: Questions and Answers
Topic: Can't access Premium on app
Replies: 10
Views: 98

Re: Can't access Premium on app

We think that may be the root cause but are still trying to work through it as our results are very inconsistent as well when trying to test the renewals (i.e. we are not seeing the issue, but there are enough people asking about it that we know it is real... and we just have to keep trying differen...
by FTMSupport
Wed Sep 13, 2017 4:14 pm
Forum: FAQ - Frequently Asked Questions [Basketball]
Topic: Downloaded iScore from SI Play app. Is there a way to link the teams from the S I sports app that we have currently?
Replies: 1
Views: 35

Re: Downloaded iScore from SI Play app. Is there a way to link the teams from the S I sports app that we have currently?

There is a way, but it is unfortunately not easy. You would Import the team from SI Play, then merge the existing team into the team that came from SI Play. The reason it has to be done this way is SI Play has its own set of internal IDs for the teams and players. Doing the merge this way makes the ...
by FTMSupport
Wed Sep 13, 2017 3:56 pm
Forum: Questions and Answers
Topic: Iscore Softball Pitcher Changes
Replies: 2
Views: 43

Re: Iscore Softball Pitcher Changes

By using the Starting Lineup, you are telling iScore that is the starting pitcher. Instead, you should just tap the pitcher in the field, and then tap the player that should be subbed in that defensive position. See this link in the iScore documentation: http://iscoresports.com/manual/#h.l4oftesdro7a
by FTMSupport
Wed Sep 13, 2017 7:28 am
Forum: Product Updates [Football]
Topic: iScore Football v1.92
Replies: 12
Views: 17636

Re: iScore Football v1.92

There will be updates coming, but yes, the current version is compatible with iOS11 based on our testing.
by FTMSupport
Tue Sep 12, 2017 6:53 am
Forum: FAQ - Frequently Asked Questions [Baseball]
Topic: Changed teams and want to start over- want new login code
Replies: 9
Views: 232

Re: Changed teams and want to start over- want new login code

Going to email you some steps you can use to reset your ID and not lose any data.
by FTMSupport
Mon Sep 11, 2017 2:03 pm
Forum: Questions and Answers
Topic: Can't access Premium on app
Replies: 10
Views: 98

Re: Can't access Premium on app

Are you using iOS or Android? When you press the "3 bar button" in the upper left in iScore Central, what version does it say you have (will be shown at the bottom of the screen).
by FTMSupport
Wed Sep 06, 2017 10:00 pm
Forum: FAQ - Frequently Asked Questions [Football]
Topic: Differences in NFL versus NCAA stats
Replies: 1
Views: 46

Re: Differences in NFL versus NCAA stats

There are far too many differences to list them all, but you can see the rules for each at the following links:

NCAA: http://www.ncaa.org/championships/stati ... ans-manual
NFL: http://www.nflgsis.com/gsis/documentati ... icians.pdf

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